Find it cheaper
If you have seen an item on our website that you can buy cheaper on another UK website, but would prefer to purchase from us you are welcome to submit a price match request to us either via email or the Price Match webpage.
You can find a link to this page from our Customer Service section in the website footer
Price match against UK websites who are selling the item in GBP, including postage and packaging
We will price match our products provided our competitor has the exact identical model, colour, size and the item is in stock ready for immediate dispatch with a guaranteed delivery date.
We will not
Price match auction sites, such as ebay, price comparison websites or quotes over the phone or discount codes.
When we price match
We take into account the total cost on the competitor’s website which includes postage costs and VAT.
If you email us make sure you include the part number, name, colour and size description of the item, as well as a link to the website where you have found it cheaper.
Please take the time to fully read our Price Match terms and conditions
Applies if you spend over £50 with us, delivery is free of charge to any mainland UK address (including IOM and NI, excluding Scottish highlands). In exceptional circumstances additional shipping charges may apply for heavy and oversized items where a flat fee will be charged.
All orders that qualify will be sent by either Royal Mail Recorded signed or Parcelforce depending on the price or weight of the item ordered. i.e high value items will be sent using the Royal Mail Special Delivery but may not be delivered next day, this will depend on stock or availability or if you accept the additional cost to guarantee next day delivery, although the majority of our orders are despatched within 2 days
Standard UK Delivery
For our standard UK Delivery we use Royal Mail Recorded signed for this service, applies to all orders placed online under £49. Using this service we guarantee to deliver within 2-6 working days. Orders placed after 2pm will be treated as being placed the next working day.
Express UK Delivery
For our Express UK only delivery service we use the Royal Mail Special Delivery service. This is guaranteed delivery before 1pm next business day*. To be eligible for next day delivery orders must be placed on a business day (Monday to Friday) before 12pm noon.
To upgrade to Express UK Delivery
Either call 0845 643 0659 or select the Special Delivery™ Next Day at the time of placing your order. Please note that this service does not apply to orders received Saturday to Sunday or Bank holidays, although the website might give you the option.
TERMS & CONDITIONS FOR ONLINE RETURNS.
1. Unwanted Items. Unused goods which are either unsuitable or have been purchased from moto-performance.co.uk in error may be returned for an exchange or refund within 14 days of receipt.
2. Faulty or Wrongly Supplied Goods. Goods supplied incorrectly or faulty must be notified within 7 days of receipt by email (firstname.lastname@example.org).
3. How do I request a return?
Once completed you will be emailed with a return number. If needed, we can e-mail a returns label to you. Carefully pack your items in their original packaging. You must enclose proof or purchase - receipt, e-mail confirmation or delivery note. Post securely attach the label provided and drop it off at your local Post Office. Request a free proof or posting receipt.
PLEASE NOTE: This information applies to business to consumer sales: business to business sales are covered by a different policy.
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