Frequent questions & answers

Can I still just buy a transponder?

No, the current X2 transponders all require a subscription. The initial purchase price of the X2 transponder is lower than the TranX equivalent, but the trade-off is a subscription fee. Subscriptions are available for 1, 2, or 5 years. Each subscription can be renewed for 1, 2, or 5 years -- you are not "locked" into renewing in 5-year increments. Also, as long as you keep the subscription current, your X2 transponder is covered by a factory warranty. (Note that you can renew a subscription after it lapses, but the warranty cannot be re-started.)

Why can't I buy a TranX 260, 160 or MX transponder?

The original TranX transponders are no longer available. Production of the TranX series was phased out a couple of years ago in order to focus on the new X2 transponders. We received the very last TranX 260s in 2015 and they sold out quickly. Sorry, there is no way for us to get more!

What is the X2 all about?

X2 is the second-generation MyLaps timing and scoring system, which is capable of more detailed information such as split times. Further enhancements like a real-time in-car race information system are pending. Some tracks are converting to the new X2 system, while others are keeping the original system for now. Any new tracks that are just getting set up with a MyLaps system will be installing the X2.

So what am I supposed to do the rules say I need an AMB TranX 260?

Don't worry, the X2 system and X2 transponders are backwards-compatible. TranX and X2 transponders will both work with all existing AMB/MyLaps systems. Even if your rule book still specifies "AMB TranX", you can use a MyLaps X2 transponder. TranX transponders will communicate with the new X2 systems, and vice versa. The TranX transponders will not give you access to the advanced features of the X2 system (split times, real-time feedback, etc), but they will still work with either timing system.

Do I have to pay to use my old TranX now?

No. Existing non-subscription TranX transponders still do not require a subscription. MyLaps has no plans to deactivate the original TranX transponders. You can continue to use your existing TranX unit until it wears out.

How do I work the X2?

You will need a computer with a USB port and internet access to manage your subscription. Visit the MyLaps website, create an account, and download the free MyLaps Connect software to get started. Detailed instructions are included with the X2 or check out the support section of Mylaps.

The X2 looks a lot more complicated than the TranX.

Yep. Whole lotta parts, huh. But it breaks down to just two basic parts: The X2 transponder (the silver thing with the stripe) and the RaceKey (the other silver thing with the LEDs), which lets the transponder communicate with your computer to manage your subscription. Everything else is just connectors.

Can I still buy spares for the Tranx 260, MX and Karting Transponders?

Yes you can still buy certain spares, although the charging kits are not being supplied by Mylaps, we still have a limited stock of old and new style kits. Transponders brackets and new AC/DC plugs are not an issue to get as stock always available. Check out our spares page.

How do I use a promotion code?

Please enter your promotion code in the box when you are checking out. The applicable discounts will then be applied and deducted from the total due.

My promotion code does not work.

Our promotion codes all have strict rules, and some products can be excluded. Please check the terms and conditions of the code. These are displayed as a pop up window when code is applied.

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